Privacy Policy

Effective Date: January 10, 2025

Your privacy is important to us. This policy explains how PromptOpal collects, uses, and protects your personal information.

1. Information We Collect

Information You Provide

Account Information:

Name, email address, password, and optional profile details when you create an account.

Payment Information:

Billing address and payment details processed securely through Stripe (we don't store card details).

Content:

Prompts, text, and content you create or upload to the platform.

Automatically Collected

Usage Data:

Pages viewed, features used, time spent, and interaction patterns.

Device Information:

IP address, browser type, device type, operating system, and language preferences.

2. How We Use Your Information

  • Provide and improve our services, including AI-powered features
  • Process payments and manage subscriptions
  • Send transactional emails and important updates
  • Analyze usage patterns to enhance user experience
  • Detect and prevent fraud, security incidents, and abuse
  • Comply with legal obligations and enforce our terms

3. Data Sharing and Disclosure

We Never Sell Your Data

PromptOpal does not sell, rent, or trade your personal information to third parties for marketing purposes.

We Share Data With:
  • Service Providers: Supabase (hosting), Stripe (payments), OpenAI (AI services)
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In case of merger or acquisition

4. Security Measures

Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256)
Access Controls
Strict role-based access controls and regular security audits
Monitoring
24/7 security monitoring and intrusion detection systems
Backups
Regular encrypted backups with secure off-site storage

5. Your Privacy Rights

Right to Access

Request a copy of your personal data at any time

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal data

Right to Data Portability

Export your data in machine-readable format

Right to Object

Opt-out of marketing communications and certain processing

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns.

Essential Cookies: Required for authentication and core functionality
Analytics Cookies: Help us understand usage patterns (can be disabled)
Functional Cookies: Remember your preferences and settings

7. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Questions About Your Privacy?
Our privacy team is here to help